Q: Is it safe to buy on line? How do I know if I am getting ripped off or not?
A: When buying on line make sure the site you are dealing with provides contact information such as phone numbers , addresses , email and a name of someone you can speak with. Contact the business and ask to speak to the owner. Be sure the site provides a safe and secure way to collect payment such as PayPal , Echo , ClickBank or other reputable and secure collection services. Make sure you are dealing with a secure link when paying for your purchase. A LOCK image will appear at the right side of your browser bar when on a secure connection. Internert shopping is fast and convenient , and with a little common sense you can feel safe when buying on line.
Q: How do you ship at GPSNAVPRO?
A: We ship via DHL standard ground on large items. We also use DHL next day on some items to the continental United States. International shipping via USPS is available. See our Policies Page for details.
Q: How long will it take to deliver my order?
A: That depends on where you live. Your order will usually ship the day after you order it and will be delivered within 3-4 days. This is the average time we have experienced with our shipments. We will email you tracking number and the ETA of your order at the time of shipment.
Q: Do you have a return policy
A: Yes we do. You may return an item within 14 business days from date of delivery. Please read our Policies page for details. Special order items are not returnable unless damaged or inoperable.
Q: Do you warrant the products you sell?
A: All of our products carry a full manufacturers warranty. GPSNAVPRO does not warrant the product. All warranty claims must be handled through the manufacturer. Mail in the warranty card of your product upon delivery. We will be happy to help you with contact information and details if you have a warranty claim.
